1. How do orders get delivered?

  • MAIN CENTERS (JHB, CPT, PTA, PE, EL, BLM, DBN, GEORGE) – courier door to door R65 per delivery
  • REGIONAL AREAS (Non-main centers) – door to door R99 per delivery
  • ANY AREA – Paxi store to store R65 per delivery
  • COLLECTION from Capri Village Fish Hoek – Free
  • PLEASE NOTE: once your order has been sent and you have been emailed your tracking number, the onus is on you to follow up on the parcel. Any returned orders due to non-collection, will be subject to a further delivery fee. Orders that are “lost” during delivery, excluding those lost due to customer negligence, will be replaced by us at no extra cost.

2. Which shops can I buy the products from?

  • Different stores stock different ranges. Please email admin@thepapery.co.za to find out about a specific item.

3. What is the difference between the MOM and the WOW Diary?

  • The cover says WOW instead of MOM.
  • There are 4 pages that are exclusive to kids details that have been left out of the WOW Diary.
  • Because most women wear so many different hats, we have found the format works for all women. We kept our wording generic to fit both!
  • Read our blog on the differences HERE

4. How do I pay for my online order?

  • When you reach the checkout point, you will be given the option of PayFast or  EFT.
  • If you want to pay via credit card, select the PayFast option.
  • If you select EFT, you will be sent the bank details via email to do a transfer or deposit.
  • All orders need to be paid for in full before the order will be posted or delivered.

5. Is there another way I can order?

  • Yes, you are welcome to email your order to sales@thepapery.co.za.
  • Please include details of product, size, colour as well as your delivery address and mobile phone number.
  • We will send you bank details and payment can be done via EFT.
  • All orders need to be paid for in full before the order will be posted or delivered.

Please Note: We reserve the right to increase prices. This will usually occur when we have sold out and due to demand are required to print & deliver in a shorter period of time. All orders already placed will remain at the same price.