How do the products get delivered?
- BY COURIER – If you are on our couriers regular route, delivery will be to your home or office. We will email you your tracking number. This takes 2 – 5 working days after leaving us
- BY POST – This is our absolute last resort, if you are not on our regular courier route, your product will be posted (we can still offer you the option of paying in additional courier fees if you are in an outlying area). We email you the tracking number. It should take approximately 5 working days to arrive at your post office. We will keep a keen eye on the parcel tracking too, to make sure it reaches you.
- PLEASE NOTE: once your diary has been posted and you have been emailed your tracking number, the onus is on you to follow up on the parcel. Any returned diaries will be subject to a further postage fee. Diaries that are “lost” during postage will be replaced by us at no extra cost.